Sales/motivational guru Zig Ziglar writes, "My friend, Lowell Foletta, has on his business card the statement:
“Our sales department is not the whole company, but the whole company is the sales department.”
“He is absolutely right. Every employee of any company, regardless of what their position might be, plays a part in the eyes of the general public in the acceptance or rejection of that company and what it does. I frequently make the observation that of all the associates we have at our company, we do not have a single one who is not completely capable of costing us a sale.”Read the complete article from the Zig Ziglar weekly newsletter archive.








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